Privacy Policy
Your privacy, clearly explained.
This Privacy Policy explains how Adrian Fąs collects, uses, holds and discloses personal information through our website and venue-related communications. It applies to enquiries about our restaurant, offline poker, card lounge, card room, poker tables and physical card games, as well as related dining, group and event occasions.
Read the sections below for practical detail, or contact us with a privacy question at [email protected].
01 / Our approach
Personal information in context.
Adrian Fąs is a restaurant and hospitality venue where contemporary Australian dining, shared plates, cocktails and social evenings meet a card lounge, card room, offline poker, poker tables and physical card games. This policy is intended to explain, in plain language, the information that may arise when you choose to get in touch with us or use our website.
We only handle information that is relevant to responding to an enquiry, helping plan a visit, considering a booking or group request, supporting a selected venue experience, or maintaining the website. Not every visitor provides personal information. What we may need depends on the question, occasion or activity you choose to ask about.
02 / Collection
What we may collect.
Information you provide directly
You may choose to provide personal information when you call +61 423 716 805, email [email protected], submit an enquiry, or otherwise communicate with Adrian Fąs. This can occur when you ask about a restaurant table, event, group gathering, card lounge visit, card room enquiry, offline poker occasion or poker-table experience. The information involved will depend on what you decide to tell us and what is useful for your request.
Examples may include:
- your name and preferred contact details;
- a requested date, time, occasion or general availability question;
- group size or details relevant to a dining, event or card experience request; and
- information you include in a message, such as a question, preference or planning detail.
These examples are not intended as a technical inventory. They simply describe the kinds of details a visitor may voluntarily provide so that we can understand an enquiry.
Information from website use
When you use thegrandparllour.com, basic website usage information may be collected to help operate and improve the site. Depending on how the website is used, this may include technical and interaction information such as browser type, device type, pages viewed, referring source and approximate usage patterns. This information helps us understand how visitors move through the website and where content may need attention.
- the pages or information you look at;
- the general path taken to reach the website; and
- how the site performs across different browsers or devices.
For information specifically about cookies, please read our Cookie Policy.
03 / Use
Why we use it.
Personal information may be used to deal with the particular request you have made and to support a considered hospitality experience. The purpose will depend on the context of your contact with Adrian Fąs. We use information in practical, visitor-facing ways, including to:
- Respond to communications. We may use your contact details and message to answer a question about the restaurant, menu, cocktails, shared plates or social evening experiences.
- Consider booking requests. Details such as a requested date, occasion or group size may help us understand a table, group gathering or event enquiry.
- Plan venue experiences. Information you provide may help us respond to enquiries about the card lounge, card room, offline poker, poker tables and face-to-face card-game occasions.
- Provide requested information. Where you have asked us to, we may use your details to give relevant information about the enquiry you initiated.
- Support event and group planning. We may use the information in your enquiry to discuss the practical details of a dining, card or social occasion.
Enquiries and communications
We may use your contact details to reply to a question or, where appropriate, update you about an enquiry you initiated. If you would prefer not to receive further non-essential communications connected with that enquiry, you can let us know. For help with a privacy matter, please use the details in our Privacy enquiries section.
Improving the experience. Where practical, aggregated or de-identified information may be used to understand how the website and guest experience can be improved. For example, broad patterns may help us see whether information is easy to find or whether an online enquiry journey needs clearer guidance. This does not mean that all information is de-identified.
04 / Handling
Sharing, security and retention.
When information may be shared
Personal information may be disclosed where reasonably necessary to respond to an enquiry, operate the website, support venue services or meet legal obligations. Any disclosure will be considered in the context of the relevant purpose, rather than as a general sharing practice. Adrian Fąs may need to share limited information in situations such as:
- with people or providers assisting with website operation or communications;
- with people or providers supporting bookings, events or relevant venue services for the restaurant, card lounge, card room, offline poker, poker tables or social card experiences; or
- where disclosure is required or permitted by law.
The information involved and the reason for sharing will depend on the particular enquiry or service context.
Keeping information secure
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. The measures appropriate to an enquiry may vary according to the kind of information involved and how it is held. While we aim to handle information carefully, no method of electronic transmission or storage can be guaranteed completely secure. We encourage visitors to keep messages focused on the information needed for the enquiry.
How long we keep it
We retain personal information for as long as reasonably needed for the purpose for which it was collected, or as otherwise required or permitted. When information is no longer needed for those purposes, it may be handled in an appropriate manner having regard to the circumstances. We do not state one fixed retention period because the appropriate timeframe can differ between enquiries and venue-related matters.
05 / Your choices
Your privacy choices.
You can contact Adrian Fąs if you would like to ask about personal information we may hold about you, request correction where information is inaccurate, or raise a privacy concern. We welcome clear, practical questions about how this policy applies to your website or venue-related communication.
Subject to applicable requirements, we will consider requests for access or correction and questions about personal information in the context of the information and enquiry involved. To help us understand and respond to your request, we may need enough detail to identify the privacy matter you are contacting us about. You do not need to use formal legal language: a concise explanation of your concern or request is helpful.
- ask about personal information connected with your enquiry;
- request correction of information you believe is inaccurate; or
- raise a privacy concern or question with us directly.
06 / Direct contact
Privacy enquiries
If you contact us about privacy, please identify the privacy matter you would like us to understand and include enough context for us to consider your request. You may refer to a website enquiry, restaurant visit, group occasion, event, card lounge or card room communication where relevant.
This policy may be updated from time to time to reflect changes in how Adrian Fąs handles relevant personal information. We encourage you to review it when you return to the website so you can remain informed about the information in this document.